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Community Benefit Inventory for Social Accountability (CBISA™)

Demonstrating Community Benefit

The Community Benefit Inventory for Social Accountability (CBISA™) can help you track and report community benefits easily and accurately by:

  • Determining what programs or activities are considered community benefit and providing ways to track them
  • Documenting the value of services your healthcare organization provides to the community

The foundation of the CBISA™ Software package is built on the Catholic Health Association's Social Accountability Budget and VHA's community health improvement initiatives. The program focuses on monitoring response to community needs and "Healthy People 2010" issues. CBISA™ helps you answer key questions including:

  • How is your organization responding to community needs?
  • Who is doing community benefit work in your organization? What types of work are they doing?
  • How much is your institution spending on community benefit activities?
  • What community benefit programs are being provided?

Tracking and Reporting Made Easy

CBISA™ Software, created by Lyon Software, is comprehensive and easy to use. It applies the standardized approach developed by CHA and VHA, Inc. to measure community benefit.
Information screens collect data in these areas:

  • target audience
  • objectives and expected outcomes
  • partnerships
  • types of services
  • program format
  • expenses
  • Healthy People 2010 goals/initiatives

 

Benefits and Features

The CBISA™ software has these beneficial features:

Community Services Tracking

  • non-billed services
  • medical education program
  • subsidized services
  • research activities
  • donations - cash and inkind
  • community building activities

Financial Services Reporting

  • traditional charity care
  • unpaid costs of Medicaid
  • unpaid costs of other public programs

Leadership Journal - to track non-quantifiable community benefit in areas such as:

  • economic impact
  • social impact
  • good neighbor initiatives
  • advocacy
  • involvement
  • recognition
  • responding to needs
  • volunteer opportunities
  • conduit for using donated funds

Outcomes – measuring the impact programs are having on the community

  • defining goals, strategies and intended outcomes
  • recording specific indicators
  • recounting measurable and anecdotal results