Lyon Software - About Us

Platforms, Operating Systems, Hosting site information
Operating System/Application	Web hosted solution using Windows 2003 server. ASP.NET application; SQL Server 2005.
Workstation Requirements	JavaScript enabled browser. IE 7, 8, 9, and most recent versions of Safari, Chrome, or Firefox accepted; Operating System of Windows XP or Higher; Screen resolution minimum of 1024 x 768. Workstation must add https://www.cbisaonline.com as a "trusted site" to correctly view dialog boxes.
Web Hosting Site & Certifications	Hosting site is Security Metrics certified; BBB member; Microsoft Gold Certified Partner.
Security and Disaster Preparedness	Geotrust SSL cert with 128 bit encryption; nightly backups with a seven day retention; backups are encrypted and stored off site; the data center offers complete redundancy in power, HVAC, fire suppression, network connectivity, and security; 99% uptime guarantee; Tipping Point intrusion detection.
Program and OS Upgrades	Handled by Lyon Software. Program upgrades will be handled after normal business hours to insure as little down time as possible.

For all Customer Support questions
Contact Phone Number	(419) 885-4593
Contact Fax	(419) 885-7727
Contact Email	support@lyonsoftware.com
Hours of Operation	9:00 a.m. — 5:00 p.m. Monday - Friday (EST)

System Requirements and Information